Return
cancellation
An order may be cancelled before it has been processed for shipment at our warehouse. Please login to your account and visit MY PROFILE section to cancel your order.
return and replacement
We accept returns for replacement within 5 days of order receipt. To schedule a return for replacement, please login to your account and visit MY PROFILE section to create a return.
Once you have chosen the items to be returned and completed the process, we will schedule a reverse pick up. Please hand-over the returnable product/s in the original packaging (including the box). We will send replacement/s once we have received the returned piece/s in our office in good condition.
You will be charged a Return & Replacement Fee of Rs 300 for this service. We will share a payment link for the same before the Return and Replacement process begins.
If you choose to return product/s yourself, please use a reliable courier and send the return packet to:
RIPOPS INDIA JEWELERY PVT LTD
No 162C, 4th Floor
Vijay Vihar, Silokhra Road
Behind Park Centra
Gurgaon - 122 001
Tel.: (0124) 238 0003
Of course, in case you choose to return products yourself, we are unable to assume liability for any damage, loss, theft during transport or non-delivery of the returned packet itself. Also, we will charge Rs 75 as Replacement Fee, in case you have returned the piece/s yourself.
return and refund
We accept returns for refund within 5 days of order receipt. To schedule a return for refund, please login to your account and visit MY PROFILE section to create a return.
Once you have chosen the items to be returned and completed the process, we will schedule a reverse pick up. Please hand-over the returnable product/s in the original packaging (including the box). We will issue refund to your original payment method (if your order is Prepaid) or by Google Pay (if your order is COD), once we have received the returned piece/s in our office in good condition.
You will be charged a Return & Refund Fee of Rs 300 for this service. This amount will be deducted from the payment you had made for the order.
If you choose to return product/s yourself, please use a reliable courier and send the return packet to:
RIPOPS INDIA JEWELERY PVT LTD
No 162C, 4th Floor
Vijay Vihar, Silokhra Road
Behind Park Centra
Gurgaon - 122 001
Tel.: (0124) 238 0003
Of course, in case you choose to return products yourself, we are unable to assume liability for any damage, loss, theft during transport or non-delivery of the returned packet itself. Also, we will charge Rs 75 as Refund Processing Fee, in case you have returned the piece/s yourself.
return under warranty
We accept returns under Warranty within 1 year of order receipt. Please refer to our ‘warranty’ page for Terms & Conditions. To schedule a return under warranty, please login to your account and visit MY PROFILE section to create a return.
Once you have chosen the items to be returned under warranty and completed the process, we will approve the return under warranty. Once approved, we schedule a reverse pick up. Please hand-over the returnable product/s in the original packaging (including the box). We will issue refund to your original payment method (if your order is Prepaid) or by Google Pay (if your order is COD), once we have received the returned piece/s in our office.