RETURN & REFUND
In the unlikely event of you not falling in love with Y jewelery at first sight, you can return the goods within 3 days from when you receive them.
Please send us the jewelry pieces as a “parcel with return receipt” (including tracking number) to the following address and please keep the dispatch receipts safely for reference.
This helps us track the articles and for any other potential queries we may have.
The direct costs for returning the goods are borne by you.
RIPOPS INDIA JEWELERY PVT LTD is unable to assume liability for any damage, loss or theft during transport.
RIPOPS INDIA JEWELERY PVT LTD
E-Commerce / Returns
217 Lower Ground Floor
Gurgaon – 122 001
Kindly return the articles completely, with their original packaging. This would protect the delicate pieces to be returned against damage during transportation.
Postal returns can take several days and we require a certain amount of time to process returns.
Please feel free to try on the jewelry, as you would in a real store. In case there is a further use which leads to damage, we reserve the right to demand compensation.
Once we receive the returned articles, we will process returns immediately and no later than 14 days from the date of receipt. For the refund, the same means of payment will be used, as used by you during the purchase, unless we mutually agree on another mode of payment. We won’t be able to process a refund till we’ve received the goods or we receive an evidence from you that you have sent them back to us.
Once your order is received, it may be cancelled before it has been shipped from our warehouse. However, the order is shipped, it can not be cancelled.