returns & refunds
In the unlikely event of you not falling in love with Y jewelery at first sight, you can return the goods within 3 days from when you receive them.
Please send us the jewelry pieces as a “parcel with return receipt” (including tracking number) to the following address and please keep the dispatch receipts safely for reference.
This helps us track the articles and for any other potential queries we may have.
RIPOPS INDIA JEWELERY PVT LTD
E-Commerce / Returns
217 Lower Ground Floor
Gurgaon – 122 001
RIPOPS INDIA JEWELERY PVT LTD is unable to assume liability for any damage, loss or theft during transport.
Kindly return the articles completely, with their original packaging. This would protect the delicate pieces to be returned against damage during transportation.
Postal returns can take several days, and we require a certain amount of time to process returns. In case there is any use of the jewelry which leads to damage, we reserve the right to demand compensation.
Once we receive the returned articles, we will process returns immediately and the amount should be credited to you no later than 14 days from the date of receipt. For the refund, the same means of payment will be used, as used by you during while purchasing unless we mutually agree on another mode of payment.
We won’t be able to process a refund until we’ve received the goods, or we receive evidence from you that you have sent them back to us.
Once your order is received, it may be cancelled only before it has been processed from our warehouse.